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EN | FR
4.7
 Based on 193 reviews
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Customer Reviews

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Jo F ★★★★★ Just had my 2020 Edge serviced and detailed. It looks, smells and feels like a brand new car. JJ did an amazing job on the detail!! Highly recommend 👌The whole experience was 5-star, from when I called to book (sorry can't remember who I spoke with), to the excellent customer service by Keaton, to the pleasant drive with Henry. Great job!!Brenda L. ★★★★★ Great service and people!!duane H. ★★★★★ I like the fact that my truck is washed when the servicing is done.Adrian M. ★★★★★ GUMPNATION ★★★★★ Car was brought in with a specific issue, diagnosed right away and repairs started immediately. Waited for parts and per usual, and when they arrived it was fixed right away and given back to me! Great work!Dave M. ★★★★★ AwsomeGarry K. ★★★★★ They treat you like familyGlen M. ★★★★★ Thank you to Carl and Angela for helping me charge my Ford Mach E last week. I was staying in Wainwright for a few days while working, and didn’t plan my trip properly. When I mentioned this to the staff they offered to have my car charged onsite.Thank you to Norris Ford for you superior customer service.Jason M. ★★★★★ Great experience!! Curtis was excellent to deal with! Would highly recommend him!Patti F. ★★★★★ When they say service sells - it really does! From service to sales I am always treated the very best. Connie always keeps me up on my oil changes and her department is so good. Coby always takes care of me in the sales department. The staff are all friendly and happy to help out always. No bad days at Norris Ford for me!Vicki S. ★★★★★ Ash S. ★★★★★ Is always great work. And always fast and efficient.Cecilia “miss c C. ★★★★★ Mary June N. ★★★★★ Rexelle M. ★★★★★ Quick efficient service that was friendly and as promised! Always a great experience at Norris Ford!!Judy N. ★★★★★ Called at noon, was able to take truck for an oil change at 3:30 same day. AwesomeKevin L. ★★★★★ Norris Ford Service is second to none! It’s not the deal you get when you purchase your new vehicle…it’s about what they do after you make that purchase! Thanks againHighly recommend detail service at Norris Ford. Got the silver detail and it was impeccably flawlessly spotless! Seriously, could not find anything not cleaned! Thanks! Allowed me a lot more time on the golf course. 😂Mary F. ★★★★★ It is so nice to have a Ford dealership in our hometown.Corey C. ★★★★★ They always do the job to my satisfaction!Leah J. ★★★★★ Dave Y. ★★★★★ Outstanding service as always!!H F ★★★★★ The Staff is so friendly and helpful!Allan G. ★★★★★ Sheldon R. ★★★★★ Payton L. ★★★★★ Marlene E. ★★★★★ It is hard to explain the awesomeness of my experience at Norris Ford. They went way over and above what I expected. The customer service I received from both Connie and Pamela was exceptional. I am totally satisfied with the service received and will definitely be a returning customerSean N. ★★★★★ Big thanks to Jamie and the parts team at Norris Ford for all their support and expert advice. An amazing team of people willing to consistently go the extra mile to support their customers! Well Done and keep up the great work!Sheri F. ★★★★★ Very good service, friendly and polite staffDiane W. ★★★★☆ I have never had a problem with any of the people at any ford edtsblishmentAustin A. ★★★★★ Very quick service and friendly staff!Craig ★★★★☆ Very good service departmentJohn Rover A. ★★★★★ Thank you for going extra mile on your job! It was 1pm today( June 5,2023) that I brought my vehicle to fix one of my tire that has a nail in it. They were busy, they have atleast 3 to 5 job orders before me. I wasn't expecting to get my vehicle done before they close today.Nathan and the other guy who fixed my tire stayed eventhough they were close already just to make sure my tire is fixed so I can drive it safely. I appreciate your kindness and your dedication! God bless!Kim G. ★★★★★ Karen D. ★★★★★ Excellent service! Courteous, knowledgeable and friendly staff.David P. ★★★★★ Has always provided excellent serviceEugene K. ★★★★★ completed satisfied.. this business was very accommodating to my needs.. highly recommend this service departmentMelanie Simpson (. ★★★★★ Jonaliza G. ★★★★★ Delivered excellent customer service.george F. ★★★★★ Luke G. ★★★★★ The shuttle service was super convenient. The customer service was absolutely top notch from beginning to end. Special thanks to Nathan for taking the time to explain what should be done with my vehicle in a clear and honest manner!Jayme Z. ★★★★★ I love that they will come pickup and drop off my vehicle for service appointments. Makes things so much easier!Randy S. ★★★★★ Great Experience Love dealing with Norris Ford once again.Linda C. ★★★★★ LRoy1983 ★★★★★ Excellent service department.Elliot H. ★★★★★ Staff is friendly and accommodating and professional. Service work is done right and on time. The complimentary Wash when done is a nice touch too!Cathy L. ★★★★★ Simply just some of the best customer service around!!js_loader