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Customer Reviews
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We are always excited to hear about, and learn from, your experience with us! Please don’t hesitate to share your reviews onFacebook or Google.
I was car shopping for a few months and let me tell you! It was a absolute nightmare dealing with some places; surprising on how bad customer service has got. I came to Norris Ford and I was beside myself at the service!! so friendly, personanble staff! Brought Back the excitement and fun into buying a new vehicle! Went through my new escape so I understood all the features etc.
Sarah Smith
4 months ago
We had a detail done at Norris Ford today, and our car came out looking brand new! Norris did such a good job, absolutely recommend a detail from them, it looks amazing! Thanks Norris!!
Ardeya Goodwin
3 months ago
On my sixth ford from Norris in the past year and a half and this dealership is a gem. Not in the Wainwright area, no worries; they deliver and go above and beyond what I’ve experienced in a dealership to date. The excellent service and fair pricing keeps us coming back time after time.
Travis Young
11 months ago
Dealt with Coby on my factory order and wow what a great experience this was. Rosalee in finance was just super amazing. Thanks again for everything…you guys rock!!!!
Gloria Wiseman
4 months ago
Adrian M. ★★★★★ GUMPNATION ★★★★★ Car was brought in with a specific issue, diagnosed right away and repairs started immediately. Waited for parts and per usual, and when they arrived it was fixed right away and given back to me! Great work!Dave M. ★★★★★ AwsomeGarry K. ★★★★★ They treat you like familyGlen M. ★★★★★ Thank you to Carl and Angela for helping me charge my Ford Mach E last week. I was staying in Wainwright for a few days while working, and didn’t plan my trip properly. When I mentioned this to the staff they offered to have my car charged onsite.Thank you to Norris Ford for you superior customer service.Jason M. ★★★★★ Great experience!! Curtis was excellent to deal with! Would highly recommend him!Patti F. ★★★★★ When they say service sells - it really does! From service to sales I am always treated the very best. Connie always keeps me up on my oil changes and her department is so good. Coby always takes care of me in the sales department. The staff are all friendly and happy to help out always. No bad days at Norris Ford for me!duane H. ★★★★★ I like the fact that my truck is washed when the servicing is done.Vicki S. ★★★★★ Ash S. ★★★★★ Is always great work. And always fast and efficient.Cecilia “miss c C. ★★★★★ Mary June N. ★★★★★ Rexelle M. ★★★★★ Quick efficient service that was friendly and as promised! Always a great experience at Norris Ford!!Judy N. ★★★★★ Called at noon, was able to take truck for an oil change at 3:30 same day. AwesomeKevin L. ★★★★★ Norris Ford Service is second to none! It’s not the deal you get when you purchase your new vehicle…it’s about what they do after you make that purchase! Thanks againHighly recommend detail service at Norris Ford. Got the silver detail and it was impeccably flawlessly spotless! Seriously, could not find anything not cleaned! Thanks! Allowed me a lot more time on the golf course. 😂Mary F. ★★★★★ It is so nice to have a Ford dealership in our hometown.Corey C. ★★★★★ They always do the job to my satisfaction!Leah J. ★★★★★ Dave Y. ★★★★★ Outstanding service as always!!H F ★★★★★ The Staff is so friendly and helpful!Allan G. ★★★★★ Sheldon R. ★★★★★ Payton L. ★★★★★ Marlene E. ★★★★★ It is hard to explain the awesomeness of my experience at Norris Ford. They went way over and above what I expected. The customer service I received from both Connie and Pamela was exceptional. I am totally satisfied with the service received and will definitely be a returning customer